2. Please Stop Using This Nonapology Apology
3. You’ve Been Apologizing the Wrong Way Your Whole Life
4. Nobody Cares That You’re “Sorry if People Were Offended”
5. Why You Should Never, Ever Tell Someone, “I’m Sorry if You Feel That Way”
6. Specious, Insidious, Repugnant: The Worst Apology Is Also the Most Common
7. 4 Reasons Why Your Apology Didn’t Work
8. 4 Ways to Tell if an Apology Is Sincere
9. The Art of the Nonapology Apology
10. The Worst Apology Ever: “I’m Sorry if You Feel That Way”
11. Sorry, Not Sorry: The World’s Worst Way to Apologize
12. The Worst Way to Apologize Is Also the Most Common
13. The Wrong Way to Apologize
Addendum: And the winner is...
