Monday, September 16, 2019

This Is Exactly How Corporate PR Works Behind Closed Doors

Take it away Succession!

Greg
So there’s a thing about your talk. When it got circulated, legal and comms wanted you to be aware that maybe we shouldn’t go with “ATN: We’re Listening.”

There’s apparently, in the EPG on the set-top boxes, the voice activation mode, it does… There’s a gray area in terms of our data-collection so that we are kind of, like — we actually are listening.

It’s complicated. But it seems that we are sometimes listening quite aggressively.

But it’s just to, like, maximize the user experience.

So, the question is, Is it a smart thing for you to be saying, “We’re listening,” when we are indeed listening?

Tom
Why was I not aware of this?

Greg
Well, it’s basically legal, the guy said. But he didn’t want to put that in an email.